Dynamics 365, from implementation to operation
A single partner, whether you are starting a project or already have Dynamics 365 up and running.
Sales, Customer Service, Customer Insights and Field Service: consulting, implementation and adoption, custom development on Dataverse and Power Platform, reporting with Power BI, integration with your corporate systems and operation of the solutions you already have in place.
- More than 15 years of experience
- Microsoft partner since 2010
- More than 200 large organizations as clients
- ISO 27001 certified
- In-house team in Barcelona and Madrid
The starting point
A CRM only delivers value if it is adapted, integrated and used
Sales, customer service, marketing and field service need to work with the same customer information.
Every organization has its own processes that the standard solution does not cover.
Customer data is also found in the ERP and in other corporate systems.
Without adoption, the tool ends up only partially used.
That is why it matters as much who you implement it with as what you implement.
Four applications, one view of the customer
We implement and adapt the Dynamics 365 applications that cover your relationship with your customers.
SALES
Dynamics 365 Sales
Customer service
Dynamics 365 Customer Service
Marketing
Dynamics 365 Customer Insights
Field service
Dynamics 365 Field Service
Why implement Dynamics 365 with Itequia
Consulting, development and operation in a single team, so that Dynamics 365 adapts to your organization and not the other way around.
01
Consulting and implementation
We define the solution and put it into operation, adapted to your processes.
- Consulting
- Implementation
- User adoption
02
Custom development
When the standard solution falls short, we build it on the same platform.
- Applications on Dataverse
- Automation with Power Platform
03
Data and integration
Dynamics 365 connected with the rest of the organization.
- Reporting with Power BI
- Integration with your corporate systems
04
Adoption and operation
We stay by your side once it is up and running.
- Adoption service
- Solution operation
- Evolutionary custom development
Do you need Dynamics 365 to talk to your ERP or other systems? We will analyze it with you.
We support you throughout the entire cycle
A single partner and a single point of contact, from the initial analysis to operation.
01
Consulting
We analyze your needs and define the solution.
02
Implementation
We launch the applications adapted to your processes.
03
Extension and integration
Development on Dataverse, automation, reporting and integrations.
04
Adoption and operation
User support and operation of the solution.
Why Itequia is the best choice for your software development needs?
With over 15 years of experience in the digital sector, we offer efficient and personalized software development services. Our agile methodology and management tools guarantee deliveries that adapt to your needs.
As a Microsoft Solutions Partner, we have the competence and experience to use the most advanced technologies.
We have a team of more than 50 highly qualified human professionals consisting of analysts, designers, developers, testers, consultants, and project managers.
Over 15 years of experience
Are you considering implementing Dynamics 365 or improving the one you already have?
Tell us which areas you want to cover, what you currently have in place and which systems it must integrate with. We will explain how we would approach it, with no commitment.