TRAM: Innovation and Efficiency with Real-Time Occupancy Data

TRAM faced the challenge of providing its users with accurate and real-time information about vehicle occupancy. The need was clear: a solution that would allow users to plan their trips more efficiently, reducing waiting times and improving overall satisfaction.

For Itequia, the challenge was no less significant. Developing a solution that integrated multiple technologies and platforms, ensuring the accuracy and security of real-time data, posed a significant technical challenge. Additionally, designing an intuitive and accessible interface for both web and mobile applications required an innovative and user-centered approach.

To address the challenge of providing accurate and real-time information about vehicle occupancy, we developed a comprehensive solution that encompasses both web and mobile platforms. This project focused on several key components to ensure successful implementation and an optimized user experience.

Design and Prototyping

The first step was designing and prototyping four intuitive and functional screens: two for the web and two for mobile applications. These screens were designed with a focus on usability and accessibility, allowing users to clearly and easily visualize vehicle occupancy. The design aimed to offer a seamless user experience, with a clean and easy-to-navigate interface.

Integration with Open Data

To provide real-time information, an endpoint was created on the OpenData portal, TRAM’s service that makes all operational data available to third parties. This endpoint allows registered users to access updated data on vehicle occupancy. The integration with Open Data was carried out using advanced technologies, ensuring that the available information is always accurate and relevant. This system allows data queries through API calls, supporting JSON, and using the HTTPS protocol to ensure communication security. The implementation of secure protocols like HTTPS and OAuth 2.0 not only protects data integrity but also reinforces user trust in the system, a crucial aspect for any organization handling sensitive information.

Technological Innovation

The use of advanced technologies such as .NET Core, AngularJS, and Azure demonstrates a modern and efficient approach to developing technological solutions. These technologies not only improve application performance and speed but also ensure greater flexibility and adaptability to future needs.

Scalability and Flexibility

​The use of Azure App Service allows the solution to be highly scalable and flexible. This means that TRAM can handle an increase in demand without compromising system performance.

Documentation 

Comprehensive and detailed documentation was developed for the end user. This documentation includes user guides, technical specifications, and practical examples, facilitating the adoption and use of the system. The documentation was designed to be accessible and understandable, ensuring that all aspects of the system are easily comprehensible to users.

The implementation of this solution has allowed TRAM to optimize the management of vehicle occupancy, reducing waiting times and improving trip planning. Users can now access accurate and real-time information, enabling them to make informed decisions and optimize their time. Additionally, the integration of advanced technologies and agile methodologies has positioned TRAM as a benchmark in public transport management.

Technology