Automation and AI agents
Processes that run on their own and agents that act on your systems.
With Power Platform or custom AI-Driven development, depending on the process. In production and under control.
- Over 15 years of experience
- Microsoft Partner since 2010
- More than 200 large organizations as clients
- ISO 27001 certified
- In-house team in Barcelona and Madrid
The starting point
Scattered automations or governed processes
Creating a flow or an agent is increasingly accessible. The hard part is making it work every day, keeping it secure and having someone accountable for it.
Scattered automations
- Personal flows that only their creator knows about.
- Unhandled exceptions: the process fails silently.
- Agents with access to raw data, without IT control.
- Licenses and AI consumption that grow unpredictably.
- No environments, testing or monitoring.
Result: pilots that don't scale and risks nobody sees.
Processes in production, under control
- Every process, analyzed with the people who run it.
- The right technology: low-code or custom.
- Agents that use business capabilities via API and MCP.
- Cost to build and to operate, known in advance.
- Testing, documentation and support after go-live.
Result: processes that run on their own, every day.
What we automate
From the simple flow to the agent that acts: a solution for every type of process.
MOST IN DEMAND
Flows between applications
Approvals, onboarding and data synchronization between Microsoft 365, Dynamics, SAP and other systems.
SYSTEMS WITHOUT API
RPA
Robots that operate desktop or legacy web applications the way a person would.
AI ON DOCUMENTS
Document processing
Invoices, delivery notes, orders or contracts: extraction, classification and validation.
ASSISTANTS
Conversational agents
For employees or customers: they answer with your information and carry out actions.
MULTI-STEP
Agents that execute
They solve multi-step tasks across your systems, with human approval where needed.
CORPORATE AGENTS
APIs and MCP
We expose business logic so Copilot, Claude or Gemini can use it under IT control.
The right technology for each process
We don't start from a tool, but from the process. We choose based on volume, integration, cost to operate and control.
LOW-CODE
Microsoft Power Platform
Power Automate, desktop RPA, AI Builder and Copilot Studio, on your Microsoft 365 tenant.
Fits when: the process lives in Microsoft 365 or Dynamics and users already have a license.
Example: approvals, forms, documents and internal assistants.
Custom
AI-Driven automation
Services and agents built with our method: versioned code, tests and automated deployment.
Fits when: high volume, complex logic, core systems or licenses that scale with usage.
Example: ERP integrations, critical processes and agents with AI models.
FOR AGENTS
APIs and MCP on your systems
We expose business logic so Copilot, Claude or Gemini act with permissions, rules and auditing.
Fits when: AI assistants are already in use and need to be connected to the systems.
Example: checking orders, logging incidents or launching approvals from the chat.
Independence: if a tool you already have solves it, we'll tell you. And the three options can be combined in a single process. Not sure which one fits your process? We'll analyze it with you.
From manual process to automated process
Every automation goes through the same stages. What is learned in production improves the process.
01
PO + USERS
Process analysis
Current process, volumes, exceptions and a measurable goal.
02
TEAM LEAD
Design and technology
Low-code or custom, integrations, security and cost to operate.
03
IF THERE IS AN INTERFACE
Interface prototype
Users validate navigable screens before building.
04
AI-AUTOMATION TEAM
Build
Small pieces, with tests and validations on every change.
05
PO + USERS
Validation and go-live
Real cases and exceptions in pre-production; automated deployment.
06
PO + IT
Operation and improvement
Monitoring, training and hand-over; adjustments based on usage data.
We measure the before and after: time, errors and volume processed.
Your management tool or ours · Your tenant or ours · Demo at every delivery
Success stories
Automations in production.
HORSE digitalizes its global machine safety management with a Power App
HORSE is a multinational company in the automotive sector with factories in Spain, Portugal, Romania, Turkey, and Latin America. With a global presence and highly complex industrial operations, the company has a firm commitment to safety and regulatory compliance across all of its work centers. As part of its digital transformation process, HORSE identified a critical process that was still tied to manual tools: the management of CCS (Commissioning and Compliance Sheets, documents that record all the validations carried out before a machine is put into operation on a production line, and which are legally valid) as a critical element requiring a digital leap. To address it, HORSE placed its trust in Itequia.
View project
Financial Efficiency Transformation with AI and Power Platform
Dunas Capital is an independent financial group and a benchmark in asset management in the Iberian market. With a team of 60 professionals and €3.8 billion under management, the firm operates under a multi-asset, flexible model focused on preserving client wealth through rigorous risk control and management standards.
View project
Abertis optimizes global procurement management with a custom Power Platform solution
As the world’s leading operator of high-capacity mobility infrastructure, Abertis Infraestructuras manages motorways across multiple countries. Its activity requires rigorous management of investments in the construction, maintenance and improvement of these infrastructures.
View project
Gesico drives automation for efficient financial management
Gesico, a prominent entity in debt collection and recovery management, has established a new paradigm in the financial sector through its innovative approach and commitment to operational excellence. With a solid track record and proven effectiveness, Gesico has implemented advanced technological solutions that have revolutionized its internal processes and enhanced user experience. This success story, in collaboration with Itequia, illustrates how the implementation of advanced technological solutions has optimized Gesico’s internal processes, improving efficiency and user experience.
View projectWhere automation fits
We take prioritized processes and agents to production, and we maintain them. It works on its own or connected to the rest of the services.
BEFORE · DECIDE AND MANAGE
AI PMO
Which initiatives are carried out, in what order and how they are managed.
AFTER · OPERATE
Itequia Cloud Operations
Hosting and operation of the Microsoft platform.
AFTER · MAINTAIN AND EVOLVE
Application maintenance and evolution
Operation and evolution of what has been built.
Each service is contracted separately. We can receive processes from your PMO or from our AI PMO, and deploy on your tenant or ours.
How to hire
Three models, which can be combined. Choose based on how many processes you want to automate.
01
IMPLEMENTATION
Automation project
One process or one agent, with agreed scope and budget.
- Delivery: in production, with training and hand-over.
- Afterwards: it can continue with a team or with maintenance.
02
OUTSOURCING
Automation team
For a portfolio of processes:
- Time & Materials: dedicated team for steady demand.
- Extended Team: pre-contracted pool consumed process by process.
- Scales with more Developers, with the same Team Lead.
03
MANAGED SERVICE
Maintenance and evolution
Itequia App Operations service, no pre-contracting.
- Optional monthly fee: monitoring, incidents and requests.
- Each request at an estimated fixed price or by actual hours.
- Coverage adjustable every quarter.
Always: Power Platform or custom · your tool or ours · your tenant or ours (Cloud Operations).
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Why Itequia is the best choice for your software development needs?
With over 15 years of experience in the digital sector, we offer efficient and personalized software development services. Our agile methodology and management tools guarantee deliveries that adapt to your needs.
As a Microsoft Solutions Partner, we have the competence and experience to use the most advanced technologies.
We have a team of more than 50 highly qualified human professionals consisting of analysts, designers, developers, testers, consultants, and project managers.
Over 15 years of experience
Frequently asked questions
Want to automate your processes with AI?
Tell us which processes you would like to automate and which systems are involved. We will help you choose between Power Platform, AI-Driven custom development, or APIs and MCP for your agents, with no commitment.