Automation and AI agents
Processes that run on their own and agents that act on your systems.
With Power Platform or custom AI-Driven development, depending on the process. In production and under control.
- Building and running technology since 2008
- Microsoft Partner since 2010
- 200+ large organizations as clients
- ISO 27001 certified
- 60+ in-house professionals in Barcelona and Madrid
- Our own SaaS services and solutions
The starting point
Scattered automations or governed processes
Creating a flow or an agent is increasingly accessible. The hard part is making it work every day, keeping it secure and having someone accountable for it.
WITHOUT AN AUTOMATION SERVICE
Scattered automations
- Personal flows that only their creator knows about.
- Unhandled exceptions: the process fails silently.
- Agents with access to raw data, without IT control.
- Licenses and AI consumption that grow unpredictably.
- No environments, testing or monitoring.
Result: pilots that don't scale and risks nobody sees.
ITEQUIA AUTOMATION AND AI AGENTS
Processes in production, under control
- Every process, analyzed with the people who run it.
- The right technology: low-code or custom.
- Agents that use business capabilities via API and MCP.
- Cost to build and to operate, known in advance.
- Testing, documentation and support after go-live.
Result: processes that run on their own, every day.
What we automate
From the simple flow to the agent that acts: a solution for every type of process.
MOST IN DEMAND
Flows between applications
Approvals, onboarding and data synchronization between Microsoft 365, Dynamics, SAP and other systems.
SYSTEMS WITHOUT API
RPA
Robots that operate desktop or legacy web applications the way a person would.
AI ON DOCUMENTS
Document processing
Invoices, delivery notes, orders or contracts: extraction, classification and validation.
ASSISTANTS
Conversational agents
For employees or customers: they answer with your information and carry out actions.
MULTI-STEP
Agents that execute
They solve multi-step tasks across your systems, with human approval where needed.
CORPORATE AGENTS
APIs and MCP
We expose business logic so Copilot, Claude or Gemini can use it under IT control.
The right technology for each process
We don't start from a tool, but from the process. We choose based on volume, integration, cost to operate and control.
LOW-CODE
Microsoft Power Platform
Power Automate, desktop RPA, AI Builder and Copilot Studio, on your Microsoft 365 tenant.
Fits when: the process lives in Microsoft 365 or Dynamics and users already have a license.
Example: approvals, forms, documents and internal assistants.
Custom
AI-Driven automation
Services and agents built with our method: versioned code, tests and automated deployment.
Fits when: high volume, complex logic, core systems or licenses that scale with usage.
Example: ERP integrations, critical processes and agents with AI models.
FOR AGENTS
APIs and MCP on your systems
We expose business logic so Copilot, Claude or Gemini act with permissions, rules and auditing.
Fits when: AI assistants are already in use and need to be connected to the systems.
Example: checking orders, logging incidents or launching approvals from the chat.
Independence: if a tool you already have solves it, we'll tell you. And the three options can be combined in a single process. Not sure which one fits your process? We'll analyze it with you.
From manual process to automated process
Every automation goes through the same stages. What is learned in production improves the process.
01
PO + USERS
Process analysis
Current process, volumes, exceptions and a measurable goal.
02
TEAM LEAD
Design and technology
Low-code or custom, integrations, security and cost to operate.
03
IF THERE IS AN INTERFACE
Interface prototype
Users validate navigable screens before building.
04
AI-AUTOMATION TEAM
Build
Small pieces, with tests and validations on every change.
05
PO + USERS
Validation and go-live
Real cases and exceptions in pre-production; automated deployment.
06
PO + IT
Operation and improvement
Monitoring, training and hand-over; adjustments based on usage data.
We measure the before and after: time, errors and volume processed.
Your management tool or ours · Your tenant or ours · Demo at every delivery
Success stories
Automations in production.
HORSE digitalizes its global machine safety management with a Power App
HORSE is a multinational company in the automotive sector with factories in Spain, Portugal, Romania, Turkey, and Latin America. With a global presence and highly complex industrial operations, the company has a firm commitment to safety and regulatory compliance across all of its work centers. As part of its digital transformation process, HORSE identified a critical process that was still tied to manual tools: the management of CCS (Commissioning and Compliance Sheets, documents that record all the validations carried out before a machine is put into operation on a production line, and which are legally valid) as a critical element requiring a digital leap. To address it, HORSE placed its trust in Itequia.
View project
Financial Efficiency Transformation with AI and Power Platform
Dunas Capital is an independent financial group and a benchmark in asset management in the Iberian market. With a team of 60 professionals and €3.8 billion under management, the firm operates under a multi-asset, flexible model focused on preserving client wealth through rigorous risk control and management standards.
View project
Abertis optimizes global procurement management with a custom Power Platform solution
As the world’s leading operator of high-capacity mobility infrastructure, Abertis Infraestructuras manages motorways across multiple countries. Its activity requires rigorous management of investments in the construction, maintenance and improvement of these infrastructures.
View project
Gesico drives automation for efficient financial management
Gesico, a prominent entity in debt collection and recovery management, has established a new paradigm in the financial sector through its innovative approach and commitment to operational excellence. With a solid track record and proven effectiveness, Gesico has implemented advanced technological solutions that have revolutionized its internal processes and enhanced user experience. This success story, in collaboration with Itequia, illustrates how the implementation of advanced technological solutions has optimized Gesico’s internal processes, improving efficiency and user experience.
View projectWhere automation fits
We take prioritized processes and agents to production, and we maintain them. It works on its own or connected to the rest of the services.
BEFORE · DECIDE AND MANAGE
AI PMO
Which initiatives are carried out, in what order and how they are managed.
AFTER · OPERATE
Itequia Cloud Operations
Hosting and operation of the Microsoft platform.
AFTER · MAINTAIN AND EVOLVE
Application maintenance and evolution
Operation and evolution of what has been built.
Each service is contracted separately. We can receive processes from your PMO or from our AI PMO, and deploy on your tenant or ours.
How to hire
Three models, which can be combined. Choose based on how many processes you want to automate.
01
IMPLEMENTATION
Automation project
One process or one agent, with agreed scope and budget.
- Delivery: in production, with training and hand-over.
- Afterwards: it can continue with a team or with maintenance.
02
OUTSOURCING
Automation team
For a portfolio of processes:
- Time & Materials: dedicated team for steady demand.
- Extended Team: pre-contracted pool consumed process by process.
- Scales with more Developers, with the same Team Lead.
03
MANAGED SERVICE
Maintenance and evolution
Itequia App Operations service, no pre-contracting.
- Optional monthly fee: monitoring, incidents and requests.
- Each request at an estimated fixed price or by actual hours.
- Coverage adjustable every quarter.
Always: Power Platform or custom · your tool or ours · your tenant or ours (Cloud Operations).
Why Itequia?
AI at the core of how we work. Our own AI-Driven method, applied across the entire lifecycle, to take solutions to production in weeks, not months.
We build it, we run it. Consulting, development, Microsoft and cybersecurity with a single partner, from assessment to operations, with the same point of contact throughout.
Security we practice. ISO 27001 certified, with automated code security analysis in every delivery and experience in regulated environments: banking, pharma, manufacturing and the public sector.
Your feedback, with its own channel. A Customer Experience team, independent from the people delivering your project, tracks your satisfaction so we can correct course in time.
Organizations that trust us
Frequently asked questions
It depends on the process. Power Platform fits when the process lives in Microsoft 365 or Dynamics and users already have a license. AI-Driven custom development fits high volume, complex logic, core systems, or licenses that scale with usage. The two options can be combined in the same process.
MCP (Model Context Protocol) is an open standard that allows AI assistants to be connected to a company's systems. We use it to expose business logic so that Copilot, Claude or Gemini can look up orders, log incidents or trigger approvals from the chat, with permissions, rules and auditing.
It depends on the licenses, the infrastructure and the token consumption of each case. Before starting, we calculate the cost of building it and of operating it, including licenses and tokens, so that it is a known cost and not a surprise.
Yes. We can work in your environments, respecting your permissions and deployment processes, or manage them ourselves with development, pre-production and production environments in Azure, under ISO 27001.
From flows between applications, such as approvals or data synchronization, to document processing (invoices, delivery notes, contracts), RPA on applications without an API, conversational agents, and agents that run multi-step tasks across your systems.
Yes, with RPA: robots that operate desktop or legacy web applications the way a person would.
We'll tell you. We start from the process, not from a tool, and if what you already have solves it, there is no point in building something new.
We can do it with our application maintenance and evolution service: monitoring, incidents and requests, with coverage that is adjusted every quarter. We also deliver documentation and training so your team can take it over.
Want to automate your processes with AI?
Tell us which processes you would like to automate and which systems are involved. We will help you choose between Power Platform, AI-Driven custom development, or APIs and MCP for your agents, with no commitment.